Barbara is one of the smartest people I've ever met. The solutions she gave us have stood the test of time and are still in use now that the company has more than 100 stores and has been purchased by a large, public retail chain.

Paul Rackoff - Formerly Chief Operating Officer
DSW Shoe Warehouse


Thank you for your great program development for my Division. These principles will lead to a more productive Retail Division this year. Thank you again for your help and leadership.

Ken Stone - Vice President, Retail Division
The Estee Lauder Companies


Poole Resources did a great job of providing our sales reps with the ability to integrate financial services product knowledge with big ticket relationship selling skills.

Arlene Sena - Director
North American Business Operations
HP Financial Services


Barbara's extensive knowledge in sales and marketing is her foundation to help grow your business, but it is her ability to gather information on your company, spot the weak points and make viable solutions that was really impressive. Her questions as well as her solutions will get your key personnel really thinking. The combination of attention to detail, like how a sales call is handled, to a vision for future global growth, inspired us to move the business forward.

Bill Shaw - President
Copemaster
Featured on
This Old House TV and Magazine


As a growing salon and day spa, we realized the need to redefine our business and market in order to achieve growth. With the help of Poole Resources, we were able to establish a new business model. We have achieved the goal of developing our team's individual talents, while stressing the need for consistency of experience to ensure customer retention. Poole Resources worked directly with management's coaching techniques to carry out the model's structure. These two components have proven extremely successful to the growth of our business.

Stephanie Johnson
Owner, Shine Salons
Aveda Concept Salons

Barbara is very high energy, extremely intelligent, creative in solving difficult problems by thinking both inside and outside the box; totally committed to getting the job done. Her high level of professionalism and ability to deliver results earned her the respect and cooperation at all levels in the company. I highly recommend Poole Resources for any job, and know they will deliver a first class product.

Peter vanBerg
formerly DMM Bloomingdales, and President FR Tripler & Co.


Having worked with Poole Resources for many years I can highly recommend them as one of the best Retail Training organizations. Barbara has the rare ability to determine the client's needs and recommend solutions that impact the organizations bottom line and overall productivity.

Rose Russell
Vice President, Mid-Atlantic Employers Association, formerly Division Vice President Lord & Taylor, and Vice President, David's Bridal.