Company #1
Top tier technology manufacturer losing ground
to its largest competitor in the direct sales
marketplace. Poole Resources found critical
breakdowns in marketing and advertising,
selling, sales management, as well as
management of outsourced vendor, by
benchmarking against Smart Asset Management.SM These conditions resulted in the company
missing revenue potential on each transaction
by at least 30%. Poole Resources worked with
senior call center management in national
locations to implement key elements for
achieving unified focus on growing top-line
revenue.
Company #2
Leading consumer products manufacturer
expanded into vertical distribution by opening
self- branded retail stores. Although initial
sales were building, overall revenue was down.
Benchmarked against Smart Asset Management.SM
Poole Resources helped senior management
discover that field management did not tie
individual store performance into broader
business objectives of the company. Poole
Resources worked with senior and field
management across the company and developed a
business plan that capitalized on already
owned assets people, innovative product and
technology - to build an organization that was
revenue driven. One outcome was a huge jump in
shopping scores moving from an average 60%
to an average of 90% company wide.
Company #3
Newly acquired regional bank was mandated
to increase loan revenue. Poole Resources
worked with field and branch management to
reduce resistance to change in the
organization, increase awareness of customer
needs, and move from a transactional
mentality to a relationship sales mentality to
grow individual customers relationships with
the bank.
Company #4
Repeatedly ranked in the top five
franchisors in the US with over 6,000
locations, QSR corporation needed drastic
change in the organization to move to a
multi-branded business model. Over three
years, Poole Resources worked with the client
in the US as well as integrating with UK
parent company. Emphasis on Business Planning,
Business Process Operating Assessment and
resulting realignment of five business units,
as well as Entrepreneurial Education. The
objective was to strengthen the massive field
organizations acceptance of senior
managements roll-out of new operating
systems, culture, and customer focus.
Company #5
Rapidly growing medical research company
engaged in Phase IV clinical trials for the
pharmaceutical industry needed to increase
business ability among physician members.
Poole Resources worked with senior management
and field locations to increase patient
recruitment, while maintaining flawless
compliance with testing protocols. |
